Privacy Policy
This policy explains what information we collect through this website, how we use it, and the choices you have.
Om Medsurg Industries (“Om Medsurg”, “we”, “us” or “our”) operates this website. We respect your privacy and are committed to handling your information responsibly. This policy applies to information collected through this website and our enquiry forms.
1. Information we collect
We collect information you provide directly to us, and a limited amount of technical information automatically.
- Enquiry & quote details — when you submit an enquiry or quote form, we collect your name, organisation, email address, phone/WhatsApp number, country, and the product and quantity details you enter.
- Communications — if you contact us by phone, email or WhatsApp, we keep the content of that correspondence to respond to and manage your request.
- Technical data — like most websites, our hosting provider may log standard technical information such as IP address, browser type and pages visited, for security and to keep the site running.
2. How we use your information
- To respond to your enquiry and prepare quotations, samples and order information.
- To communicate with you about products, pricing, dispatch and related matters.
- To operate, maintain and improve the website.
- To comply with applicable legal and regulatory obligations.
We use your details only to respond to and manage your enquiry. We do not sell your personal information.
3. Cookies and preferences
We use only essential and preference cookies (or similar local storage) needed to make the site work and to remember choices such as whether you have seen our cookie notice. We do not currently use advertising or cross-site tracking cookies. You can control cookies through your browser settings; disabling essential cookies may affect how the site works.
4. Sharing of information
We do not sell or rent your personal information. We may share it only where necessary with:
- service providers who help us operate the site or fulfil your request (for example hosting, email or logistics partners), under appropriate confidentiality obligations; and
- authorities or advisors where required by law.
5. Data retention
We keep enquiry and correspondence records for as long as needed to respond to you and to maintain a reasonable business record, after which they are deleted or anonymised.
6. Security
We take reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
7. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of the personal information you have shared with us, and you may withdraw consent for future communications. To make a request, contact us using the details below.
8. Third-party links and services
Our site links to third-party services such as Google Maps and WhatsApp. Their handling of your data is governed by their own privacy policies, which we encourage you to review.
9. Children
Our website and products are intended for businesses and healthcare institutions, not for children, and we do not knowingly collect information from children.
10. Changes to this policy
We may update this policy from time to time. The “last updated” date above reflects the most recent version.
11. Contact us
For any privacy question or request, contact:
Om Medsurg Industries
Dr. Yaman Goyal, Director
XG9Q+3P2, Titoli Road, Tatauli, Haryana 124514, India
Phone: +91 98120 40877
Enquiries: Send an enquiry via our contact form